We are looking for a friendly & enthusiastic candidate who enjoys a high paced environment to join our team. Ideal candidate has a high level of independence & ownership, loves to provide amazing customer experiences and enjoys visiting with customers via Webinar/Telephone. This ideal candidate has extensive Veterinary Healthcare industry experience with day to day practice workflow, patient care, account management, and/or pharmacy technician experience.

The Remote Systems Implementation Coordinator is the primary liaison for new CUBEX clients; onboarding new clients with their new facilities providing a seamless implementation experience from formulary data collection, workflow validation, scheduling, shipping & logistics, to remote solution set up training. This role has a high level of client engagement via webinar conference, program presentations, data and information collection all while building a client relationship related to providing implementation strategy and management of their CUBEX Software/Hardware solution rollout.

We are seeking enthusiastic whom demonstrate the following characteristics:

  • Fanatical attention to detail
  • Enjoys problem solving, teaching, and coordination with clients via phone/webinar
  • Thrives in management & coordination of multiple client project plans, gathering deliverables in a timely manner
  • Comfortable in learning or having experience in logistics planning, coordination of client training, identifying client veterinary facility workflows, process management, and technology utilization
  • Team oriented: Cross departmental interactions with veterinary software integration team, supply chain team, solution implementation team, is a key component of the role
  • Attention to detail: Documenting client-facing written/verbal reports of project status, completion client profile, tracking client deliverables, documenting key contacts, and sharing system management workflow with client and internal CUBEX team
  • Analytical: Basic veterinary formulary data review, manipulation, & management in Excel

Required Technical Qualifications:

  • Strong communication and presentation skills via telephone/webinar
  • Ability to provide clear and effective oral and written communication
  • Strong organizational and project management skills
  • Self-management; work independently and effectively
  • Passion for amazing client experiences
  • Effective problem-solver
  • Comfortable with Microsoft Outlook, PowerPoint, Word & Excel
  • Strategic planning
  • Works well in a dynamic team environment

Preferred Experience:

  • Veterinary Inventory experience, minimum of 1 year
  • Understanding of interaction of software/hardware applications and accessories
  • Exposure to software interface technologies
  • Salesforce CRM knowledge

Education / Experience:

  • Bachelor’s Degree (BA/BS) – Desired

Location:

  • Cubex Corporate Office – Phoenix, AZ
  • <5% travel required across the U.S. to customer locations

Employee Classification:

  • Full-time, Exempt